Field Service CRM

Every lead tracked. Every job won.

Leads don't wait while you're on a job site. WorkBoss keeps your entire pipeline visible — from first call to signed estimate — so nothing slips through the cracks.

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WorkBoss CRM pipeline board showing leads organized in columns: New, Contacted, Estimate Sent, Follow Up, and Won — each with customer details and dollar values

Pipeline Management

Track every lead from first call to closed job.

Visual Pipeline

Drag and drop leads through stages on a kanban board. See your entire pipeline at a glance — who's new, who you've contacted, and who's ready to close.

Lead Value Tracking

See the dollar value of every opportunity and your total pipeline worth. Know exactly how much revenue is in play so you can focus on the jobs that matter most.

Service Renewals

Never miss a renewal. Track recurring service customers alongside new leads so repeat business never falls through the cracks. The best lead is one you already have.

Customer Overview

Everything about a customer. One screen.

Total spend, last service call, outstanding balance, recurring plans, transaction history, contact details, location, and payment info — all in one place. No digging through files or flipping between apps.

When a customer calls, you have the full picture before you even say hello.

WorkBoss customer overview screen showing total spend, last service call, amount due, recurring plans, transaction history, contact information, location map, and payment methods
WorkBoss CRM list view showing leads in a sortable table with columns for name, stage, value, last contact, due date, and service description

Two Ways to Work

Board view for the big picture. List view for the details.

Some people think visually. Others want sortable data. WorkBoss gives you both — toggle between a drag-and-drop kanban board and a detailed list view in one click.

Filter by stage, sort by value, search by name. Find any lead in seconds, whether you have ten in the pipeline or a hundred.

How It Works

From first call to closed job in four steps.

1

Lead comes in

A customer calls, fills out a form, or gets referred. Add them to your pipeline in seconds — right from your phone or desktop.

2

Track the stage

Move leads through your pipeline as you contact them, send estimates, and follow up. Every stage is visible at a glance.

3

See the value

Know your pipeline's dollar value at all times. Filter by stage, sort by amount, and focus on the opportunities that move the needle.

4

Close the job

When they say yes, the lead becomes a job. Customer info, notes, and history carry over automatically — no double entry.

Professional trade tools arranged on a workbench
"We used to lose two or three leads a week because nobody followed up. With WorkBoss, every lead has a stage and a next step. We've closed 40% more jobs since switching."

— Mike R., Owner, Precision Water Systems

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